Discover your team's clarity score

Below are eight questions to map where friction accumulates in your system. Answer based on what actually happens, not what should happen.

1. Where does work pile up most often?

At handoffs between teams Waiting for approvals During admin work Work moves across tools At review stage

2. What typically triggers rework?

No one owns the outcome Tools don’t match the task People bypass the system Process keeps changing

3. How many approvals exist?

None One 2–3 4+

4. How many tools are involved?

One 2–3 4–6 7+

5. Is one person critical?

No Sometimes Frequently Always

6. If this workflow fails?

Minor inconvenience Revenue delay Client loss Regulatory risk

7. Are informal workarounds required?

No Minor Regular Core reliance

8. How many people touch this workflow?

1–2 3–5 6–10 10+